Contact support
For app problems, feedback, privacy requests or account questions, write to mail@najad.dev. This address is also listed on the developer's official website.
Please share the platform (Android / iOS / desktop / web), app version if known, steps to reproduce and the exact non-sensitive error message. Do not send your password, authentication tokens, Secure Link key/secret, bot tokens or private SSH keys.
Useful self-service pages
Troubleshooting →
Login, push, offline queue, AI, HTTP and encryption.
HELP.02Getting started →
First-time account setup and basic chat.
HELP.03Delete an account →
In-app or email-based deletion request.
HELP.04Security notes →
Encryption scope and responsible disclosure.
Report abuse or a vulnerability
Use the same email address with subject COM1 Abuse Report or COM1 Security Report. Review the Community guidelines and Child safety standards. For abuse, provide only the necessary non-sensitive details and packet references. Do not share anyone's personal content unnecessarily.